Frequently Asked Questions

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• Can I play these videos on my smart TV?
• Can I download my videos?
• Is there a monthly fee?
• What level of fitness do I need for these classes?
• Can I get my workouts on DVD?
• I’m looking for a personal trainer! Can I hire Kaisa?
• Who is Kaisa?
• I’m not satisfied with my purchase. How can I get a refund?
• I’m having problems logging in or accessing my videos.
• What is KaisaFit?