Frequently Asked Questions

• Can I play these videos on my smart TV?
• Can I download my workouts?
• What level of fitness do I need for these classes?
• I’m looking for a personal trainer! Can I hire Kaisa?
• I’m not satisfied with my purchase. How can I get a refund?
• Do you have an app?
• Who is Kaisa Keranen?
• How do I switch or cancel my subscription?
• I’m having problems logging in
• Where should I start with the workouts?

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• What Is Start Moving?
• Can I play these videos on my Smart TV?
• Can I try a free workout?
• How much does a subscription cost?
• How do I switch or cancel my subscription?
• Can I download my workouts?
• What level of fitness do I need for Start Moving?
• I'm not satisfied with my purchase. Can I get a refund?
• Where do I start on Start Moving?
• Can I get my workouts on DVDs?

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